Call us: (09) 837 3207 Fax: (09) 837 3259  Email:info@teeilaw.com

Find us: Level 1, 2 Railside Avenue, Henderson, Auckland

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About us

Sparrows Swan & East Limited trading as Teei & Associates is a general practice law firm based in the center of Henderson which is nestled at the foot of the Waitakere ranges in Auckland. While the name Sparrows Swan & East Ltd will be new to our clients, we can assure you that everything at Teei & Associates remains the same. After years of thinking about incorporating our law firm, we have finally taken the plunge. All our staff however remain the same as well as our contact details. In essence, clients will not see anything different about us excepting that the new name may pop up in different places from time to time.

Our lawyers are well known in the West Auckland legal landscape having over fifty years combined experience between them. Being  multinational and multilingual, we are able to cater for a wide range of nationalities.

The majority of our work comes from existing clients and recommendations and referrals from previous clients – the key benchmark of a firm providing a high quality service.

We welcome new clients and look forward to meeting with you.

What makes us different?

Many people are afraid to visit a lawyer. There are various reasons for this – “It’s going to cost a lot of money”, “I won’t understand what the lawyer is talking about”, “The lawyer won’t understand what I am talking about”, “The lawyer may think I am stupid for not understanding what I am supposed to do”. At Teei & Associates we do our best to make things easy to understand and follow. No jargon, no hard words, no complicated formulas. Just easy to understand language delivered in a friendly manner.

Mission statement

Providing a professional, personal and effective service that meets our client’s legal needs and expectations.

Communication

We take client care very seriously, keeping you informed avoids any surprises and is important for both you and our firm.

Our lawyers may not always be contactable but every effort will be made to return calls in a timely manner. With the adoption of a team approach, other staff may be able to assist if the lawyer looking after a particular file is not available.

We will confirm, in writing, a client’s instructions. We will let them know who is dealing with their file, what the likely costs are going to be, how long matters may take to resolve, our terms of business and, what steps they can take if they are dissatisfied with any aspect of our service.

Confidentiality

Under no circumstances is anyone at Teei & Associates authorised to reveal or pass on your personal details to another individual or organisation except to enable us to carry out your instructions. It should however be noted there are situations where lawyers can be compelled by the court or statute to release personal details to other organisations (examples are liquidation or bankruptcy proceedings).

Courtesy

Teei & Associates prides itself in delivering an efficient, personal and courteous service through which we aim to build a long lasting relationship with you, our client. We work towards understanding your needs, responding quickly in cases of urgency and always working towards a solution to legal issues.

We value constructive criticism and seek this from all of our clients. We investigate any unsatisfactory comments as a priority and, where possible, use the knowledge gained to improve our services.